Refund Policy

Effective Date: 11/26/2023

Thank you for shopping with [Your Store Name]. We appreciate the trust you place in us and strive to provide a hassle-free shopping experience.

1. Refund Eligibility

1.1 To be eligible for a refund, the item must be unused and in the same condition as when you received it.

1.2 Returns must be initiated within 30 days of the purchase date.

1.3 Items exempt from refunds include gift cards and downloadable software products.

2. Refund Process

2.1 To request a refund, please contact our customer service team at [your email address] within the specified return period.

2.2 Our team will guide you through the return process and provide you with a return authorization if applicable.

2.3 Ship the item(s) back to us, and once received and inspected, we will notify you of the approval or rejection of your refund.

3. Shipping Costs

3.1 Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.

4. Refund Timeframe

4.1 Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4.2 If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within [number] days.

5. Late or Missing Refunds

5.1 If you haven't received a refund within the specified timeframe, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

5.2 If you've done all of this and still have not received your refund, please contact us at [your email address].

6. Contact Information

For any questions about our refund policy, please contact us at [your contact information].